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Chapter7 Troubleshooting
7-10
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
78-14092-01
Administration >
Discover > Managed
Devices
Devices were not
discovered.
The device is not
specified as a seed and
the CDP distance is not
high enough to reach the
device.
Select Administration >
Discover > Discover >
Modify Discovery Settings.
Specify the device as a seed
or increase the CDP distance.
See Add Seed Devices and
Schedule Discovery,
page 5-10.
CDP is not enabled on the
device.
For more information about
device setup, see Set Up
Devices, page 5-4. If you are
not using CDP, you can
import devices from a file or
from CiscoWorks2000; see
Importing Devices,
page 5-21.
A switch is not
discovered unless it has
an access point attached
to it. Discovery can
proceed beyond the
switch, but the switch
itself is not discovered.
Make sure a properly
configured access point is
attached to the switch. See
Set Up Devices, page 5-4.
SNMP is not enabled on
the device or SNMP
community strings are
not entered on the WLSE.
SNMP must be enabled on
the device and credentials
must be entered on the
WLSE. See Set Up Devices,
page 5-4 or Setting Device
Credentials, page 5-17.
The SNMP timeouts or
retries are set too low.
Reset the timeouts and
retries. See Setting Device
Credentials, page 5-17.
The device is down. None.
The device is not
supported.
None.
Feature Symptom Probable Cause Possible Solution