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Chapter7 Troubleshooting
7-8
User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
78-14092-01
Reports >
Wireless Clients
The access point
data in the
Historical
Associations report
is not accurate.
The wireless client was
associated with an
access point managed by
the WLSE, but it
subsequently associated
with an access point that
was added to the
network, but not yet
managed by the WLSE.
Verify that the associated access
points are in the managed
devices folder by selecting
Administration > Discover >
Managed Devices >
Manage/Unmanage.
Reports > Current
> Summary
The report for
access points is
empty.
The SNMP user may not
have the correct rights
assigned.
Open a browser window to the
access point, and select Setup >
Security > User Information.
Make sure that the user
corresponding to the SNMP
community (which is set up in
WLSE in Discovery > Device
Credentials) has been granted
rights for the following: Ident,
firmware, admin, snmp, and
write.
If not, click on the user and
assign all these rights.
Reports > Current
> Detailed
Feature Symptom Probable Cause Possible Solution