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20 Installation for Stand-Alone Workstations SME v1.6 Enterprise Local Server Installation Guide
Tech Notes and Tips
Optimization Tips
Eliminate unnecessary networking protocols - SuccessMaker
Enterprise v1.6 uses TCP/IP exclusively.
Avoid having other applications open while installing or running
SuccessMaker Enterprise v1.6.
Check the latest system requirements at our Web site
http://www.pearsondigital.com/successmaker.
Set your anti-virus software to prevent it from scanning the
SuccessMaker Enterprise database files (sme.db and sme.log). These
files are in the Resultsmanager\successmaker\database folder. The
database could get “locked” if these files are scanned. If this happens,
you may no longer be able to log in to SuccessMaker Enterprise. You
have to restart the workstation to release the lock.
Make sure you have the latest service packs and hot fixes for your
operating system.
Make sure that the network interface cards are configured properly
for duplex settings, the Power Saver is turned off, and that there is no
auto-negotiation.
Check with hardware manufacturers of the main system and all
components installed for latest patches and updates.
Make sure the video display is set to 800x600 pixels, with the color
setting at High Color (16 bit).
Make sure the screen saver is set to wait for at least 30 minutes.
Disable power saving features for all components.
For QuickTime to work properly, set the video settings to Safe Mode.
To do this, open QuickTime Settings from your Control Panel, select
Video Settings from the list box, and select Safe Mode.
If you experience graphic problems, set your video hardware
acceleration to None.
Optimize hard disks by defragging regularly and cleaning up
temporary files.
Restrictive anti-virus settings may impact SuccessMaker Enterprise
performance.