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E-120
Error Messages
The following messages may appear while you are using the instrument. If such messages appear, take
the necessary actions shown in the table below. If the trouble does not go away in spite of taking action,
contact a KONICA MINOLTA-authorized service facility.
Note
Messages that may be displayed on the LCD are given in the table below. For communication error check codes,
refer to the separate document.
Messages Symptom/Possible Cause Corrective Action
Preparing to auto
select target color
(When the setting of “Auto Target” is
ON)
• Preparing auto target color settings.
Wait for a moment.
*When the setting of “Auto Target”
function is ON, or when power switch is
turned ON with auto target setting ON,
this message will appear. When
preparations are completed, this message
will disappear.
ER002
LOW BATTERY
(When the instrument is powered by
batteries)
• Battery voltage drop
Turn the power OFF, and then turn it ON
again after changing batteries to new
ones or connecting the AC adapter.
ER005
ERROR
IN FLASHING
Xenon lamp does not flash properly.
• Xenon lamp has blown.
• Faulty flash circuit.
• Faulty sensor
If this message keeps appearing, contact
a KONICA MINOLTA-authorized
service facility.
ER007
INCORRECT
CLOCK
OPERATION
Clock IC is not working correctly.
• Since power voltage of backup battery
is exhausted due to instrument not
being used for a long time, data of
calendar or clock has been lost.
• Internal backup battery has reached the
end of its life.
• Breakdown of circuits relating to the
clock IC.
Set date and time after charging the
internal backup battery. If this message
keeps appearing, contact a KONICA
MINOLTA-authorized service facility.
ER010
NO DATA
IN MEMORY
Data for performing user calibration has
not been input in the instrument’s
memory.
For performing user calibration, the user
calibration data must be input to the
instrument’s memory by connecting with
computer and using the optional software
before user calibration setting is set to
ON. For details of the optional software,
read the software manual.
ER011
FAILED
IN CALIBRATION
Zero calibration or white calibration has
not been performed correctly.
For zero calibration, the specimen
measuring port must be directed into the
air. For white calibration, the White
Calibration Cap must be used.
Target Mask is not correct. Attach the correct Target Mask.
ER013
ERROR
IN A/D
Failed during A/D conversion.
• Faulty A/D converter
• Breakdown of circuits relating to the A/
D converter
Turn the power OFF, and then turn it ON
again. If this message keeps appearing,
contact a KONICA MINOLTA-
authorized service facility.