Restore the System System Backup and Recovery Operations
Polycom, Inc. 589
Restore from a Backup Archive
A user with the Administrator role can restore the RealPresence Resource
Manager system using a backup archive.
When you restore from a backup archive:
• Do not allow users to connect to the server during the restoration process.
• The system restarts when the restoration process is finished.
To restore a backup archive
1 Go to Admin > Backup System Settings.
2 In the Select Archive File section of the Backup System Settings page,
click .
3 In the Select file to upload dialog box, select the archive file to upload
and click Open.
4 Click Restore from Backup Archive.
Two warnings appear about the backup process. The second warns that
the process is irrevocable and may result in an usable system.
5 Click OK.
The system uses the archive file to restore the RealPresence Resource
Manager system to the state of the backup files.
When the RealPresence Resource Manager system is functional, but the
configuration or database is corrupted, you can also use these steps to return
a RealPresence Resource Manager system to its last known good archive. As
long as the network settings and security certificates are operational, the last
known good archive will return the RealPresence Resource Manager system to
its former functional state.
WARNING
• This is a last resort, so never do this without being instructed to do so by PGS
support.
• This process will wipe out your system database and all other system data.
• The Restore to Factory Default DVD is specific to the RealPresence
Resource Manager system server type and version.
