Considerations for Third-Party Endpoints Supported Endpoint Types
Polycom, Inc. 115
• The RealPresence Resource Manager system can monitor select
TANDBERG C Series, TANDBERG Edge, and LifeSize Team and Express
endpoints, so when properly configured, the RealPresence Resource
Manager system can provide online/offline status and alerts, display call
status, and provide image support including near and far end images for
these endpoints.
Considerations for TANDBERG Endpoints
Polycom supports managing TANDBERG endpoints. This section discusses
the following topics:
• “Enable TANDBERG Endpoints Global Address Book Access” on
page 115
• “Scheduled Provisioning of Selected TANDBERG Endpoints” on page 116
Enable TANDBERG Endpoints Global Address Book Access
With the RealPresence Resource Manager system, users of the TANDBERG
150, 990, 880, 770 MXP, TANDBERG C Series, and TANDBERG Edge can
access the Polycom Global Address Book, so they can see the endpoints in the
Global Address Book.
The timing of the endpoint’s connection with the Global Address Book can
affect the success of its connection. We recommend the following process:
1 At the endpoint, enter the information required for directory set up
including the Polycom Global Address Book/RealPresence Resource
Manager system IP address and the path. To do this, on the endpoint, go
to Endpoint Configuration > General > External Phone Book Settings.
2 Wait for the connections to take effect.
3 At the RealPresence Resource Manager system, go to Endpoint >
Monitor View and verify the endpoint’s Global Address Book connection
status is green.
Some notes about the TANDBERG connection to the Global Address Book:
• Even if the Global Address Book is password protected, TANDBERG
endpoints are not required to provide a password. They have unrestricted
access to the Global Address Book.
A RealPresence Resource Manager system may also list an endpoint type of
Other. The RealPresence Resource Manager system cannot manage endpoints
with a type of Other and cannot direct these endpoints to initiate
point-to-point calls. A scheduled point-to-point call between two endpoint
systems with an endpoint type of Other requires the use of an MCU.
For information about restrictions in changing passwords for a specific
endpoint, see the documentation for the endpoint.
