Polycom RealPresence Resource Manager System Operations Guide Call Detail Record Report Administration
550 Polycom, Inc.
d In the Data Limit field, enter the time frame in minutes for which to
chart the data. The default is 60 minutes.
The charts are dynamically updated for your selections. The site-links
are displayed in the same order as the site-link grid.
Call Detail Record Report Administration
By default, the RealPresence Resource Manager system stores the conference
and endpoint call detail records (CDRs) for 30 days. You can modify the CDR
retention period and you can schedule a weekly archive of the CDRs. These
procedures are described in the following topics.
Modify the CDR Retention Period
By default, the conference and endpoint CDRs are purged after 30 days.
To change how long CDR information is retained
1 Go to Admin > Report Administration.
2 In the Report Administration page, enter the number of Days to keep
Conference and Endpoint CDRs.
3 Click Save Settings.
Schedule Archives of the CDR Report
To schedule archives of CDR information
1 Go to Admin > Report Administration.
2 In the Report Administration page, select Enable FTP of CDR Records
(CSV Format).
3 Configure these settings:
Field Description
Next Transfer Date Set the date for the next CDR transfer.
Transfer Start Time Set the start time of the next transfer and all
subsequent transfers.
CDR Transmission
Frequency (In Days)
Set the number of days between each transfer.
