Polycom RealPresence Resource Manager System Operations Guide Failover to a Redundant Server
522 Polycom, Inc.
License a Redundant System
This topic describes how to license a redundant system. You will need both a
primary license for one server that matches the serial number of the primary
server and a secondary license for the second server that matches the serial
number for the second server.
You need to update both license files by accessing the RealPresence Resource
Manager system using the virtual IP address.
To license a non-redundant Resource Manager system, see “Add System
Licenses” on page 382.
To license a redundant system
1 Request a both a primary license for the primary server (using its serial
number) and a secondary license for the secondary server (using its serial
number) as described in “Request a Software License File” on page 382.
2 Back up your existing license file.
3 Log into the RealPresence Resource Manager system using the virtual IP
address, and go to Admin > Server Settings > Licenses.
4 Click Update License.
5 Follow the instructions on the Update License dialog.
6 Click Choose File and navigate to the primary license file you requested.
7 Click Preview and then click Apply.
8 Click Update License again.
9 Follow the instructions on the Update License dialog
10 Click Choose File and navigate to the secondary license file you
requested. Then click Apply after Preview correctly.
Failover to a Redundant Server
In a redundant configuration, the system automatically fails over from the
primary server to the redundant server. However, you can also manually
initiate a failover.
The Switch Server Role option is not available if the inactive server is not
available.
