Polycom RealPresence Resource Manager System Operations Guide Supported Polycom Endpoints and Peripherals
198 Polycom, Inc.
Supported Polycom Endpoints and Peripherals
You can only dynamically-manage some Polycom endpoints. The following
Polycom endpoints and peripherals can be dynamically-managed:
• Polycom VVX system
• Polycom HDX system
• HDX Touch Control
• CMA Desktop (must be dynamically-managed)
• RealPresence Group systems (must be dynamically-managed)
• RealPresence Group Touch Control (must be dynamically-managed)
• RealPresence Mobile (must be dynamically-managed)
• RealPresence Desktop (must be dynamically-managed)
Overview of Endpoint Dynamic Management Set Up
Setting up dynamic management of Polycom endpoints is a multi-step
process. You’ll need to have your DNS server configured, the endpoint needs
to be configured to use the RealPresence Resource Manager as its provisioning
server, and you’ll have to set up provisioning profiles and software updates.
The following topics provide an overview of each step:
• “Configure your DNS Server” on page 198
• “Configure Endpoints to use a Provisioning Service” on page 199
• “Create Provisioning Profiles” on page 199
• “Create Access Control Lists” on page 199
• “Create Software Updates” on page 199
Configure your DNS Server
Configure the DNS server, if you wish it to resolve queries for the
RealPresence Resource Manager by the RealPresence Resource Manager’s host
name or IP address.
To dynamically manage endpoints (which includes dynamic provisioning,
dynamic software update, and presence), they must be able to automatically
discover the RealPresence Resource Manager. This means you must add the
DNS service record (SRV record) for the RealPresence Resource Manager.
