Polycom, Inc. 197
13
Understanding Dynamic Endpoint
Management
When you dynamically manage an endpoint, you can remotely control the
configuration settings and software version of an endpoint according to
policies you define. Endpoints can be provisioned based on the site they reside
in, the group the endpoint user belongs to, and the endpoint model and
version.
Dynamic management allows a Polycom endpoint to poll the Polycom
®
RealPresence
®
Resource Manager automatically to get provisioning updates
(configuration settings) and software updates on a regular basis.
Dynamic management is client-to-server over HTTPS which makes it more
secure and firewall-friendly.
Dynamic management is available:
• Only for Polycom endpoints.
• When Polycom endpoints are able to automatically discover the
RealPresence Resource Manager. This means you must add the DNS
service record (SRV record) for the RealPresence Resource Manager.
In dynamic management mode, when a endpoint starts up and at designated
intervals thereafter, it automatically polls the RealPresence Resource Manager
system for a newer software update package or provisioning profile. If a either
is found, the package is sent in XML format over a secure HTTPS connection.
Endpoints do not poll the system if they are in a call. They restart polling after
the call ends.
This chapter provides an overview on dynamic management.
• “Supported Polycom Endpoints and Peripherals” on page 198
• “Overview of Endpoint Dynamic Management Set Up” on page 198
