Polycom RealPresence Resource Manager System Operations Guide Considerations for Third-Party Endpoints
114 Polycom, Inc.
Considerations for Third-Party Endpoints
The RealPresence Resource Manager system includes additional command
and control for select TANDBERG C Series, TANDBERG Edge, and LifeSize
Team and Express endpoints. The RealPresence Resource Manager system can
send a Reboot command to these endpoints, and the endpoints can receive and
act on the command. In addition, the RealPresence Resource Manager system
can:
• Discover these endpoints by searching for them within a range of IP
addresses.
• Complete the initial provisioning of these endpoints.
• Schedule and launch point-to-point conferences on these endpoints.
• Launch the management interface for these endpoints.
In the following sections, some additional considerations for supporting
third-party endpoints are discussed, including:
• “Reporting and Monitoring for Third-Party Endpoints” on page 114
• “Considerations for TANDBERG Endpoints” on page 115
• “Considerations for LifeSize Endpoints” on page 135
Reporting and Monitoring for Third-Party Endpoints
• The RealPresence Resource Manager system includes standard reporting
for select TANDBERG C Series, TANDBERG Edge, and LifeSize Team and
Express endpoints.
1. Dynamic Management and Scheduled Management are mutually
exclusive functionality. Third-party endpoints cannot be dynamically
managed.
2. Scheduling (Dial In Only) and Scheduling (Dial In and Dial Out) are
presented as mutually exclusive functionality.
3. Standard RealPresence Resource Manager monitoring does not
involve using SNMP. It includes endpoint monitoring (online/offline
status) and alerts.
4. Command and Control means the RealPresence Resource Manager
system can send a Reboot command, and the endpoint can receive
and act on the command.
5. Reports for IP Calls are generated as part of standard gatekeeper
functionality. Reports for ISDN Calls are additional system functionality.
Endpoints that aren't registered with the gatekeeper or ISDN calls
send an alert to the device management function to record CDR
information. Some legacy endpoints do not send this alert so the CDRs
are not written.
