Set Up Remote Alerts Setting Up Remote Alerts
Polycom, Inc. 583
3 Click Update.
Add a Remote Alert Profile
You can add a remote alert profile to identify which device alerts from which
devices should be sent as part of a remote alert profile. Note that using a
combination of setting alerts by device type and by specific types, provide
additional granularity in managing device alerts.
To add a remote alert profile
1 Go to Admin > Alert Settings > Remote Alert Profiles.
2 On the Remote Alert Profiles page, click Add.
3 In the Add Remote Alert Profile dialog box, enter a Name and
Description for the profile.
4 To activate the profile, mark the Enabled check box.
Management
URL Not Set
The RealPresence Resource Manager system is not
one of the management URLs set on the endpoint,
possibly because the management URL list is full.
Note
Because endpoint systems do not have an interface to
manually delete management URLs, if the management
list is full you must disconnect the endpoint’s network
cable for two minutes. This should clear up all the mgmt
server URLs.
Touch Control
Disconnected
The Touch Control device that was connected to the
listed HDX is no longer connected to the HDX.
Touch Control
Software
Incompatible
with Endpoint
The software version of the Touch Control platform is
not compatible with the Endpoint software version.
SIP URI Not
Provisioned
A dynamically-managed endpoint at a site with SIP
enabled does not have a SIP dial string reservation. The
endpoint is provisioned without SIP enabled.
SIP Status
Unknown
The SIP server cannot determine the status of the
endpoint.
SIP
Unregistered
The endpoint is not registered with the SIP server.
Alert Type Alert indicates...
