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Maintenance and Troubleshooting
RETURN OF MATERIAL To expedite the return process, call the Rosemount North American
Response Center at 800-654-RSMT (7768). The center, available 24
hours a day, will assist you with any needed information or materials.
The center will ask for product model and serial numbers, and will
provide a Return Material Authorization (RMA) number. The center
will also ask for the name of the process material to which the product
was last exposed.
CAUTION
People who handle products exposed to a hazardous substance can
avoid injury if they are informed and understand the hazard. If the
product being returned was exposed to a hazardous substance as
defined by OSHA, a copy of the required Material Safety Data Sheet
(MSDS) for each hazardous substance identified must be included with
the returned goods.
The Rosemount North American Response Center will detail the
additional information and procedures necessary to return goods
exposed to hazardous substances.