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A Message Is Displayed
This section describes some of the errors or messages.
Note
• A Support Code (error number) is displayed on the computer or on the touch screen for some error or
message. For details on errors with Support Codes, refer to Support Code List.
If a message is displayed on the touch screen, see below.
• A Message Is Displayed on the touch screen
If a message is displayed on the computer, see below.
• Error Regarding Automatic Duplex Printing Is Displayed
• The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
A Message Is Displayed on the touch screen
Confirm the message and take an appropriate action.
• Data of supported types are not saved.
◦ There is no image data or document saved on the USB flash drive that can be read by this
machine.
◦ The machine may not recognize the file if the file name or folder path contain certain characters.
Use only alphanumeric characters.
◦ Photo data edited or processed on a computer must be printed from the computer.
Note
• When a photo which has been processed on a computer is selected, "?" is displayed on the
touch screen.
• Cannot print the specified PDF file. An error has occurred while scanning the file,
or the format is not supported, or the file is too large.
◦ Make sure the PDF file is printable from a USB flash drive. See Printing Documents (PDF File)
Saved on a USB Flash Drive for more information.
Note
• The names of the PDF files are displayed even though they cannot be printed from the USB
flash drive. It is recommended you confirm whether they are printable. If one of the following
conditions applies to the PDF files, they are not printable.
• The Details screen is not displayed for the PDF file you want to print.
• Characters other than machine name or IJ Scan Utility are displayed on Created with
on the Details screen.
• "?" is displayed on the preview screen.
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