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Chapter 9: Maintenance and Problem Solving 9-3
Problem Solving
9.3 Problem Solving
All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if this unit
should develop a fault, please refer to the following table to identify the most
likely cause and the corrective action required to restore normal operation.
If you still have a problem after referring to the table below, contact your local
dealer, national distributor or Raymarine Technical Services Department for
further advice.
Always quote the product serial numbers. The display unit serial number is
printed on the back of the unit.
Common Problems and Their Solutions
Technical Support:
Please visit out website at:
www.raymarine.com/recreational/support
where you will find a Questions & Answers database, service information and
e-mail access to the Technical Support department.
Alternatively, if you don’t have access to the world wide web, call:
1-800-539-5539 extension 2444 or
(603) 881-5200 extension 2444
Our Technical Support Specialists are available to answer questions about
installing, operating and trouble-shooting all Raymarine products.
Table 9-2: Common Problems
Problem Correction
Display does not function 1. Make sure that the power supply cable is sound and that
all connections are tight and free from corrosion.
2. Check the system fuse.
“Scanner not responding” message Check that the cable connecting the scanner to the radar
display unit is firmly attached and undamaged.
The bearing displayed on the radar
display is not the same as the actual
bearing.
Perform the bearing alignment procedure described in
81186_2.book Page 3 Monday, December 17, 2001 8:35 AM