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144 | NAVISET ADMINISTRATOR 2 USER’S GUIDE
Troubleshooting the LAN to RS232 Bridge
Follow these troubleshooting steps if problems are encountered with connecting to the LAN to RS232 Bridge utility:
1. Test the connection and conguration by connecting from another computer using the IP address of the
computer running the LAN to RS232 Bridge utility.
2. Check that the utility has been started.
3. Watch the Status: in the conguration window. It will show if a remote connection has been attempted. If no
remote connection is made, check the rewall settings. The application is listed in the Windows Firewall as
LAN to RS232 Bridge Application. Make sure it has permissions on the Network Location Type being used
for the remote network connection. Network Location Types are typically Home/Work (Private) and Public.
4. Large-screen displays only: Check that the display has been congured to use the RS232 connection and
not LAN.
5. Large-screen displays only: Check that the Monitor ID is set correctly on the display.
6. Large-screen displays only: Check that the RS232 cable is connected to the RS-232C INPUT on the
display.
7. Make sure the selected Baud Rate is selected is correct for the display type and model being used.
8. Check that the RS232 cable to the display is a crossover cable type and is connected to the RS232 input
on the display.
9. Check that another application isn’t using the COM port.