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133 | NAVISET ADMINISTRATOR 2 USER’S GUIDE
Chapter
11
Frequently Asked Questions
Question: Can Task schedules be created with different start times for different days of the week - for example to
power on displays at different times on different days?
Answer: Yes. Simply create a Task with the desired Start Schedule times and days of the week to run. Then duplicate
that task and edit it to change the start times and other days of the week. Repeat as necessary. So the end result is
that there are multiple Tasks performing the same operation, but on different days and start times.
Question: Can two instances of the application share the same NaViSet Administrator database le simultaneously?
Answer: No. The database can only be opened by one instance at any one time.
Question: Can the database used by NaViSet Administrator be accessed by other software?
Answer: No. The database format is proprietary. Device information can be exported via delimited text les and Excel
les.
Question: Can RS232 Splitters or Y adapters be used to connect multiple displays?
Answer: No. This will result in communication collisions and is an illegal topology for RS232 communications.
Question: What happens when there is a time change such as DST (Daylight saving time)?
Answer: Tasks that are currently inactive will automatically be rescheduled to take into account the new time from the
host computer whenever it is changed. If tasks are running when the time change occurs, a message will be included
in the task results indicating the time change.
Question: If the same brightness and color settings are applied to multiple displays will they look exactly the same?
Answer: For most display models, no. Since each display is different due to the age, usage, and normal tolerances,
the same color setting values applied to different displays will result in some brightness and/or color differences.
Question: The results of a Task show numerous Last Query Still Running warning messages. What does this mean?
Answer: The task has not completed before the next time it is scheduled to poll has been reached. Increase the poll-
ing interval time to allow the task to complete on all of the devices specied.
Question: What happens to any scheduled tasks if NaViSet Administrator is closed? Do they need to be resched-
uled?
Answer: NaViSet Administrator needs to be running in order for a scheduled task to start and run. If it is not running
when a task is scheduled to start, then the task will be rescheduled for the next time period as soon as the application
is run again. All tasks are automatically rescheduled whenever NaViSet Administrator is started and do not need to be
manually rescheduled, however tasks missed will not be caught up.