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Useful features
407
Initiating an emergency call manually
1
SOS button
2
Cover
X
Briefly press on cover 2 to open.
X
Press SOS button 1 briefly.
The indicator lamp in SOS button 1 will
flash until the emergency call is concluded.
X
Wait for a voice connection to the
Response Center.
X
Close cover 2 after the emergency call is
concluded.
G
Warning!
If you feel at any way in jeopardy when in
the vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location),
please do not wait for voice contact after
you have pressed the emergency button.
Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with
the vehicle occupants.
Roadside Assistance button
X
Open the storage compartment
(Y page 399).
1
Roadside Assistance button p
X
Press and hold Roadside Assistance button
p for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in the Roadside Assistance
button p will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display. Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the N
shortcut button. Spoken commands are
not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for
assistance.
Controls in detail
Z