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The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i
If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 79).
If the indicator lamp in Roadside Assistance
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
a Roadside Assistance call (e.g. the
relevant cellular phone network is not
available). The message Call Failed
appears in the multifunction display. Call
could not be connected! appears in the
COMAND display. Confirm the message
pressing W (Y page 79).
X
Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X
Press the respective button for ending a
telephone call on the telephone keypad.
Information button
X
Open the front armrest storage
compartment (Y page 382).
X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals).
i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
392
Useful features
Controls in detail
221_AKB; 6; 20, en-US
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2009-09-24T13:28:17+02:00 - Seite 392