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X
Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
X
Report the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
X
Have the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 278).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
R
the vehicle’s current state registration
R
a current identity card, passport, or drivers
license
If you are an authorized person:
R
the vehicle’s current state registration
R
a current identity card, passport, or drivers
license for the authorized individual
R
signed and dated authorization from the
owner of the vehicle for which the key is
being requested
i
Duplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 61).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 73).
X
Front doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
X
Rear doors: Pull up locking knob on the
respective rear door to unlock door.
X
Pull on the inside door handle on the
respective rear door.
Automatic central locking
You can switch the automatic central locking
on or off using the COMAND system
(Y page 210).
The doors and the trunk lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
278
Locking and unlocking
Controls in detail
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