Psion Teklogix 8525 G2/8530 G2 Vehicle-Mount Computer User Manual 53
Chapter 3: Getting To Know The 8525/30 G2
Troubleshooting
A bar code icon appears on the screen during a scan. While the scanner beam is
active, the onscreen message states – SCANNING. If the scan is successful, the bar
code data is displayed on the screen until the scan trigger is released.
3.7.3 Troubleshooting
If the scanner is not working, investigate the following:
• Is the 8525 G2/8530 G2 on?
• Check that the bar code symbology being scanned is enabled for the 8525
G2/8530 G2 you are using. Check any other parameters that affect the scan-
ning procedure or the bar code.
• Check the bar code to make sure it is not damaged. Try scanning a different
bar code to verify that the problem is not with the bar code.
• Check that the bar code is within the proper range.
• Does the vehicle-mount display the warning without scanning? This sug-
gests a hardware problem in the 8525 G2/8530 G2.
• Is the laser beam scanning across the bar code?
• Once the scan beam has stopped, check the scanner window for
dirt or fogging.
3.7.4 Operating One Dimensional (1D) Laser Scanners
• Turn the 8525 G2/8530 G2 on. Wait until the unit has booted
up completely.
Important: If an aiming dot is available on the scanner, the dot will be
enabled for a configurable time period (including off), after
which normal scanning begins. Refer to “Dot Time (msec)” on
page 139 for details.
Double-clicking the trigger will override the aiming delay and
initiate an immediate scan. Note that the aiming dot is standard
on long-range and high visibility internal scanners.
• Aim at the bar code and press the trigger. A scan beam and a warning
indicator appear until a successful decode is achieved or six seconds
have elapsed.