Filter
Top Products
Manuel de l’utilisateur 155
To return products, you must call Dell Customer Service at 1-800-847-4096 to
receive a Credit Return Authorization Number. To expedite the process of
your refund or credit, Dell expects you to return the products to Dell in their
original packaging within 5 days of the date that Dell issues the Credit Return
Authorization Number. You must also prepay shipping charges and insure the
shipment or accept the risk of loss or damage during shipment. You may
return software for a refund or credit only if the sealed package containing
the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and
other items included with a product must be returned with it. For customers
who want to return, for refund or credit only, either application or operating
system software that has been installed by Dell, the whole system must be
returned, along with any media and documentation that may have been
included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage
products. It also does not apply to products purchased through Dell's
Software and Peripherals division. For those products, please instead refer
to Dell's Software and Peripheral's then-current return policy (see the
following section, "Dell Software and Peripherals [Canada Only]").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant
third-party products. Third-party software and peripheral products are
covered by the warranties provided by the original manufacturer or publisher
only. Third-party manufacturer warranties vary from product to product.
Consult your product documentation for specific warranty information. More
information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we
do not specifically test or guarantee that all of the products we offer work
with any or all of the various models of Dell computers, nor do we test or
guarantee all of the products we sell on the hundreds of different brands of
computers available today. If you have questions about compatibility, we
recommend and encourage you to contact the third-party software and
peripheral product manufacturer or publisher directly.