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148 Manuel de l’utilisateur
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner
transfers ownership of the system and records the transfer with us. The
limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global
Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an
Individual Home Consumer who purchased through an Employee
Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or
call 1-800-624-9897.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you are
satisfied with your purchases. That is why we offer a Total Satisfaction
return policy for most products that you, the end-user customer, purchase
directly from Dell. Under this policy, you may return to Dell products that you
purchased directly from Dell for a credit or a refund of the purchase price
paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories — Unless you have a separate
agreement with Dell, all hardware, accessories, peripherals, parts, and
unopened software still in its sealed package, excluding the products listed
below, may be returned within twenty-one (21) days from the date on the
packing slip or invoice. New Dell PowerEdge™, PowerConnect ™, and
PowerVault™ products may be returned within thirty (30) days from the date
on the packing slip or invoice except that new PowerEdge SC servers and n
series products purchased from the Small and Medium Business Sales
Division may only be returned within fourteen (14) days from the date on the
packing slip or invoice. To return applications software or an operating
system that has been installed by Dell, you must return the entire computer.
A different return policy applies to nondefective products purchased through