Section 6: Troubleshooting
SATO M10e Service Manual PN: 9001113A Page 6-12
3 Place the printer in the off-line mode by pressing the LINE key.
4 Place the DSW2-4 switch in the ON position.
5 Press the LINE key to place the printer back on-line.
6 Press the FEED key to activate the print process.
7 Return switch DSW2-4 to the OFF postion.
8 Turn the printer off and then back on to return to the normal print mode.
TP TEST MODULE USAGE
The SATO TP Test Module is a purchase option specially designed and sold by SATO America
to assist in troubleshooting SATO Printers. The use of this device will facilitate the identification
and isolation of problem circuitry and for voltage adjustment.
1 Remove applicable housing covers as directed in Figure 10-1 of the Diagrams section.
2 Connect the harness from Test Module (1, FIgure 6-1) to main circuit board connector (2).
3 Connect the multimeter ground probe to the pin identified as GND (3) on Test Module (1).
4 Connect the multimeter positive probe to the pin identified as SIG (4) on Test Module (1).
5 Turn on the printer and rotate Test Module dial (5) to the required position.
6 Record the multimeter values and confirm they are within specified tolerences.
7 Troubleshoot and/or replace components as directed in their respective procedures.
NOTE: The ground and positive probes of the multimeter may also be con-
nected to the Test Module by inserting the probes into their respective con-
nection ports (6) arranged vertically along the right front side of the Test
Module. If this method is used, the dial should be set at (0) zero. Refer to Fig-
ure 6-2 for connection port identification.
NOTE: Refer to Figure 6-2 for the correct Test Module position.
NOTE: Voltage readings must be +/- 10% of specification for proper
operation.
DIAL APPLICATION DESCRIPTION
0 through 3 Used to determine voltage. Refer to the specifications section of this manual to determine
a component’s required voltage level. Set the dial to that voltage requirement and the milli-
meter reading should be in the same range if properly performing.
4 Used for testing and adjustment of the VR5 potentiometer when Eye-Mark printing.
5 Used for testing and adjustment of the VR6 potentiometer when GAP printing.
8 Used for testing and adjustment of the VR7 potentiometer for auto loading.
