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Owner information 1-11
Call activation and termination
Operation will continue even if the
ignition is turned off following an
activation.
Note: Once a call has been initiated, do
not attempt to crank the engine as this
may cancel the activation.
Making an emergency call (SOS)
The procedure for obtaining emergency
assistance is as follows.
• Press and hold the SOS button in the
overhead console for 2 seconds or
• Touch and hold the SOS button in the
touch-screen for 2 seconds.
A call to the response centre is
automatically sent using the Jaguar in-car
telephone.
Note: If a call is initiated and the
operator cannot establish voice
communication, police assistance will be
despatched to the vehicle, based on the
vehicle location when the button was
pressed.
The screen or radio shows ‘SOS
REQUEST’ and the red lamp in the
SOS button starts to flash.
Operator contact
After the data message transmission has
been completed, voice contact with an
operator is established. The operator will
have available the details of the vehicle,
including its last location.
Requesting Information
• Press and hold the ‘i’ button in the
overhead console for 2 seconds or
• Touch and hold the ‘Info’ button in
the touch-screen for 2 seconds.
A call to the response centre is
automatically sent using the Jaguar in-car
telephone.
The operator verbally obtains details of
the information request and the
appropriate assistance will be provided.
Terminating assistance calls
When the operator is satisfied that the
situation has been dealt with, the call will
be terminated and the red lamp in the
SOS button will extinguish. Normally,
only the response centre can terminate
an SOS call.
Terminating an information call
An information call may be terminated
via the radio or touch-screen or by the
response centre.