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997-01530-01, Rev. C-25, Jan 2008 143
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H: Sales and Customer Assistance
Symmetricom's Sales and Customer Assistance Centers are a centralized resource to handle all your
customer needs. Our Centers are staffed with logistics personnel to handle product quotes, order status
and scheduling as well as technical personnel for technical support, installations or service quotes.
Technical support is operated as a fee-based service, either under contract or on an hourly basis. Visa,
Mastercard are accepted as well as Purchase Orders from established customers.
Worldwide Telephone: 1-978-232-1477
US Assistance Center
For the United States, Canada, Latin America, Caribbean, and the Pacific Rim (including Asia, Australia
and New Zealand) call:
Tel +1 888 367 7966 (+1 888 FOR SYMM) or +1 408 428 7907 (Worldwide)
Customer Service
For product quotes, service quotes, installations, order status and scheduling
7:00 am to 5:00 pm Pacific Time, Monday through Friday, excluding U.S. Holidays.
Technical Support
For technical support 24 hours a day, 7 days a week, every day of the year contact us at:
support@symmetricom.com
EMEA Assistance Center
For Europe, Middle East, and Africa, call:
Tel +44 (0) 1189 699 799 or +1 408 428 7907 (Worldwide)
Customer Service
For product quotes, service quotes, installations, order status and scheduling
8:00 am to 5:00 pm UTC, Monday through Friday, excluding UK Holidays.
Technical Support
For technical support 24 hours a day, 7 days a week, every day of the year, contact us at:
emea_support@symmetricom.com
Comments, complaints and suggestions are always gladly accepted:
customer_relations@symmetricom.com