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Problem Possible cause/consequence Suggested solution
The Voice
Control
System does
not
recognize
commands.
You have not operated the system
from the driver’s seat.
X
Operate the Voice Control System
only by the driver as the
microphone is
geared to the driver
side.
You have spoken unclearly, too
loudly or too quietly.
X
Speak the commands in a
continuous manner
using a normal
tone.
The blower could be set to the
highest setting, vents could be
pointing at microphones or wind
noise could be created due to open
windows.
X
Avoid loud disturbances.
An address
book entry
without voice
name is not
recognized.
The address book fields for first and
last name are completed. However,
you only spoke the last name or the
first name.
X
Say both the first name and the
last name of the address book
entry.
Pronunciation of names in the
address book does not differ
sufficiently or the spelling differs
from the pronunciation.
X
Make sure the address book
entries are reasonable.
Check the
address book entries for
the following:
R
Name entries such as first and
last name are in the correct field.
R
Do not use abbreviations or
short forms, e.g. acronyms.
R
Avoid unnecessary blanks
within the name
R
Do not use special characters.
or
X
Create a voice name
(Y page 227).
or
X
Speak the command “Read out
address book”.
The Voice Control System reads
the address book aloud.
X
Press button ? on the
multifunction steering wheel when
the desired name is read.
248
Voice Control System troubleshooting
Control systems
216_AKB; 3; 90, en-US
d2ureepe, Version: 2.11.8.1
2009-05-15T11:47:50+02:00 - Seite 248