Filter
Top Products
Useful features
211
transmit data generating the vehicle identifi-
cation number, model, color and location
(subject to availability of cellular and GPS sig-
nals).
i
The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAV button on the COMAND
system headunit. Spoken commands are
not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for assis-
tance.
The Mercedes-Benz Roadside Assistance dis-
patcher will either dispatch a qualified Mer-
cedes-Benz technician or arrange to tow your
vehicle to the nearest authorized Mercedes-
Benz Center. For services such as labor and/
or towing, charges may apply. Refer to the
Roadside Assistance manual for more infor-
mation.
The following is only available in the USA:
Sign and Drive services: Services such as a
jump start, a few gallons of fuel or the replace-
ment of a flat tire with the vehicle spare tire
are obtainable at no charge.
i
If the indicator lamp in the Roadside
Assistance button p is flashing contin-
uously and there was no voice connection
to the Response Center established, then
the Tele Aid system could not initiate a
Roadside Assistance call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X
Terminating calls: Press button t on
the multifunction steering wheel.
or
X
Press the respective button for ending a
telephone call on the audio system or the
COMAND system headunit.
Information button
The Information button ¡ is located in the
storage compartment.
1
Information button ¡
X
Open the storage compartment.
X
Press and hold button ¡ for longer than
2 seconds.
A call to the Customer Assistance Center
will be initiated. The button ¡ will flash
while the call is in progress. The message
Connecting Call will appear in the mul-
tifunction display and the audio system or
the COMAND system is muted.
When the connection is established, the mes-
sage Call Connected appears in the multi-
function display. The Tele Aid system will
transmit data generating the vehicle identifi-
Controls in detail
Z