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For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0
Your name, address, home and business telephone
numbers
0
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top
of
the instrument panel and visible
through the windshield.)
0
Dealership name and location
0
Vehicle delivery date and present mileage
0
Nature of concern
We encourage you to call the toll-free number listed
previously in order to give your inquiry prompt
attention. However,
if
you wish to write Chevrolet,
write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O.
Box
7047
Troy, MI 48007-7047
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved in the dealership, using
the dealership’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for the Hearing
or Speech Impaired
(TDD)
To assist customers who have hearing difficulties,
Chevrolet has installed special TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) can communicate
with Chevrolet by dialing: 1-800-TDD-CHEV. (TDD
users in Canada can dial 1-800-263-3830.)
Corvette Action Center
If
you have any questions, comments or problems
regarding your Corvette in general, you can call the
Corvette Action Center at 1-800-457-VElT. The Corvette
Action Center is open between the hours of
6:OO
a.m. to
2:30 p.m., CST, Monday through Friday.
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