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For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call
us
so
we can give your inquiry
prompt attention. However,
if
you wish to write
Buick, write to:
Buick Motor Division
Customer Assistance Center
902
E.
Hamilton Avenue
Flint,
MI
48550
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Buick, please remember that your
concern will likely be resolved in the dealership, using
the
dealer’s facilities, equipment and personnel. That
is why we suggest
you
follow Step One first if you
have a concern.
Customer
Assistance
for
Text
Telephone
(TTY)
Users
To assist customers who are deaf, hard of hearing,
or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users in
Canada can dial 1-800-263-3830.)
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