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with your vehicle can be handled by your selling or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Buick has
empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern to
your complete satisfaction.
If
your concern has not been
resolved to your satisfaction, take the following steps:
STEP
ONE
--
Discuss your concern with a
member of dealer management. Normally, concerns
can be quickly resolved at that level. If the matter has
already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the
General Manager.
STEP
TWO
--
If after contacting a member
of
dealership management,
it
appears your concern
cannot be resolved by the dealership without further
help, contact the Buick Customer Assistance Center
by calling 1-800-521-7300. In Canada, contact
GM of Canada Customer Assistance Center in
Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French).
For help outside of
the
United States and Canada, call
the following numbers as appropriate:
0
0
0
0
0
0
0
0
In Mexico:
(525)
625-3256
In Puerto
Rico:
1-800-496-9992 (English)
or
1-800-496-9993 (Spanish)
In
the
U.S.
Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-7s 1-41
35
(English) or 1-800-75 1-4 136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0122
In all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call
GM
North American
Export Sales in Canada at 1-905-644-4 1 12
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