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Appendix A Troubleshooting
ATCA-C110/1G Installation and Use Manual
85
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During Boot-up Procedure
Problem Possible Reason Solution
The board seems to have
powered up, but there are
no boot-up prints on the
console OR the boot-up
prints halt midway.
Board is under reset or, is being
reset periodically.
1: Check if the carrier IPMC has issued a Cold
Reset IPMI command some reason, thereby
preventing the board from booting up.
2: Check if the IPMC has reported a watchdog
expiry event on the module.
The carrier IPMC has disabled
payload power to the module.
Check if the Shelf manager/Carrier IPMC has
detected an overload/short circuit on the payload
power rail and has hence decided to disable
payload power to the module.
The Processor has hung during
boot-up.
The IPMC monitors the POST codes of the
Processor. System Management Firmware can
use the IPMC to trace the stage at which
Processor got stuck.
Note Check if the version of the IPMC firmware
you are using supports this feature.
Serial port is not OK. 1: Check if the connection of the serial port cable
to the console connector and to the terminal
PC is secure.
2: Ensure that a null modem cable is used.
3: Check the settings (baud rate, flow-control,
etc.) of the terminal program.
4: Check the baud rate setting in ATCA-C110/1G
U-Boot setup. This should match the baud
rate setting of the terminal program.