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steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Response Center
at 866-990-9007 (USA only) or
1-888-923-8367 (Canada only).
Shortly after the completion of your mbrace
acquaintance call, you will receive an account
number via email. You will also receive a two-
part welcome kit via mail that will provide
your account and Personal Identification
Number (PIN). You will only need the PIN once
to access the mbrace account section in
“Owners Online” at
http://www.MBUSA.com (USA only).
The mbrace system is available if
R
it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R
vehicle battery power is available
R
the relevant cellular phone network and
GPS signals are available
i
Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Response
Center.
The mbrace system
The mbrace system consists of three types of
response:
R
Automatic and manual emergency
R
Roadside Assistance
R
Information
To adjust the speaker volume during a
mbrace call do the following:
X
Press button W or X on the
multifunction steering wheel.
or
X
Use the volume adjustment button on your
COMAND system.
Be sure to check “Owners Online” at
http://www.MBUSA.com (USA only) for
more information and a description of all
available features.
System self-test
The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R
The indicator lamp in the SOS button does
not come on during the system self-test.
R
The indicator lamp in the wrench button
F does not come on during the system
self-test.
R
The indicator lamp in the Information
button ï does not come on during the
system self-test.
R
The indicator lamp in the SOS button,
wrench button F, or Information button
ï remains illuminated constantly in red
after the system self-test.
R
The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Response Center at 866-990-9007 (USA
only) or 1-888-923-8367 (Canada only) as
soon as possible.
Emergency calls
!
In order to activate the mbrace system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
Useful features
309
Controls in detail
BA 197 USA, CA Edition A 2011; 1; 27, en-US
hereepe Version: 3.0.3.5
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