Mercedes-Benz 2009 C350 Sport Automobile User Manual


 
Useful features
242
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message Call
Connected appears in the multifunction
display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
i
During the emergency call message
Emergency Call Activated is displayed,
operation from audio system or COMAND
system is not possible. The automatic
climate control can be still adjusted using
the switches on the climate control panel.
i
During the emergency call message is
displayed, operation from audio system or
COMAND system is not possible. The
climate control can be still adjusted using
the switches on the climate control panel.
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. The
Response Center will attempt to determine
more precisely the nature of the emergency
provided they can speak to an occupant of
the vehicle.
i
If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i
During the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
i
The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
1
Cover
2
SOS button
X
Briefly press on cover 1 to open.
X
Press SOS button 2 briefly.
The indicator lamp in SOS button 2 will
flash until the emergency call is concluded.
X
Wait for a voice connection to the
Response Center.
X
Close cover 1 after the emergency call is
concluded.
G
Warning!
If you feel at any way in jeopardy when in
the vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location),
please do not wait for voice contact after
you have pressed the emergency button.
Controls in detail