Filter
Top Products
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation for
damage repairs by using aftermarket
collision parts. Some insurance
companies will not specify
aftermarket collision parts. When
purchasing insurance, we
recommend that you assure your
vehicle will be repaired with GM
original equipment collision parts. If
such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing
company may require you to
have insurance that assures repairs
with Genuine GM Original
Equipment Manufacturer (OEM)
parts or Genuine Manufacturer
replacement parts. Read your lease
carefully, as you may be charged
at the end of your lease for
poor quality repairs.
If a Crash Occurs
Here is what to do if you are
involved in a crash.
• Try to relax and then check to
make sure you are all right. If
you are uninjured, make sure that
no one else in your vehicle, or
the other vehicle, is injured.
• If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been
taken care of. Move your vehicle
only if its position puts you in
danger or you are instructed to
move it by a police officer.
• Give only the necessary and
requested information to
police and other parties involved
in the crash. Do not discuss
your personal condition, mental
frame of mind, or anything
unrelated to the crash. This will
help guard against post-crash
legal action.
• If you need roadside assistance,
call GM Roadside Assistance.
See Roadside Service on
page 7-6 for more information.
• If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name, the
service’s name, and the phone
number.
• Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
7-12 Customer Assistance Information