Roadside offers two levels of service to the customer,
Basic Care
and
Courtesy
TM
Care:
ROADSIDE
Basic Care
PROVIDES
Toll-free number,
1-800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service, glass repair, etc.)
Note: Roadside
Basic Care
applies to all ChevroletIGeo vehicles regardless
of age or miles.
ROADSIDE
Courtesy Care
PROVIDES:
Roadside
Basic Care
services
(as
outlined above)
Plus:
FREE
Non-Warranty Towing
(to
the closest dealer from
a
legal roadway)
FREE
LocksmithKey Service
(when keys are
lost
on
the
road
or
a
FREE
Flat Tire Service
(spare installed
on
the road)
FREE
Jump Start
(at home
or
on the road)
FREE
Fuel Delivery
($5
of
fuel delivered on the road)
locked inside)
Note:
Courtesy Care
is
available to Retail and Retail Lease Customers
operating
1994
and newer ChevroletIGeo vehicles for
a
period
of
36 months/36,000 miles.
All
Courtesy Care
services must be pre-arranged by Chevrolet
Roadside
or
Dealer Service Management.
Basic
Care
and
Courtesy
Caw
are not part
of
or included
in
the
coverage provided by
the
New
Vehicle Limited Warranty. Chevrolet reserves the right to modify or
discontinue
Basic
Cure
and
Corrrtesy
Care
at
any
time.
The Roadside Assistance Center uses companies that will provide you with
quality and priority service. When roadside services are required, our
advisors will explain any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the following available to
give
to
the representative:
a
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
8-6