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STEP
TWO
-
If after contacting a member of dealership management,
it
appears your concern cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance Center by calling
1-800-222-1020.
In
Canada, contact GM
of
Canada Customer Assistance
Center
in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call
(525)
254-3777.
In
Puerto Rico, call 1-800-496-9992
(English) or 1-800496-9993 (Spanish). In the
U.S.
Virgin Islands, call
1-800-496-9994. In other overseas locations, contact GM North American
Export Sales
in
Canada by calling 1-905-644-4
1
1
2.
For prompt assistance, please have the following information available to
give
the
Customer Assistance Representative:
0
Your
name, address, home and business telephone numbers
0
Vehicle Identification Number (This is available from the vehicle
registration or
title,
or the plate at
the
left top of the instrument panel
and visible through the windshield.)
0
Dealership name and location
0
Vehicle delivery date and present mileage
Nature
of
concern
We encourage
you
to call the
toll
free number listed previously
in
order
to
give your inquiry prompt attention. However,
if
you
wish
to
write
Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.
0.
Box
7047
Troy, MI 48007-7047
Refer to your Warranty and Owner Assistance Information booklet for
addresses of Canadian and GM Overseas offices.
When contacting Chevrolet, please remember that your concern will likely
be resolved in
the
dealership, using the dealership’s facilities, equipment
and personnel. That
is
why
we suggest you follow Step One first if
you
have
a concern.
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