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For prompt assistance, please have the following
information available
to
give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
e
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
e
Vehicle delivery date and present mileage
e
Nature
of
concern
We encourage you to call us
so
we can give your inquiry
prompt attention. However, if you wish
to
write
Buick, address your inquiry
to:
Buick Motor Division
Customer Relations Center
902
E.
Hamilton Avenue
Flint,
MI
48550
In Canada, write to:
General Motors
of
Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses
of
GM
Overseas offices.
When contacting Buick, please remember that your
concern will likely be resolved in the dealership, using
the dealer’s facilities, equipment and personnel. That
is why we suggest
you
follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard
of
hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing:
1
-800-83-BUICK. (TTY users in
Canada can dial 1-800-263-3830.)
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