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Service Information 287
Service Assistance and Manuals
Your Volvo Truck dealer is trained and
equipped to perform expert service on your
Volvo vehicle. Your dealer has direct access
to Volvo Trucks North America, Inc. for
technical help, parts or service information.
There is also a direct number to Volvo Ac-
tion Service (VAS), staffed 24 hours a day,
if you are in need of assistance. The num-
ber to the Customer Support Center is:
1 (800) 528–6586 [or (800) 52–VOLVO].
Also on the internet:
www.vas.volvo.com
VAS can offer:
Delivery
Assurance
If you have a breakdown,
VAS can arrange for load
forwarding or equipment
rental.
Personal
Assurance
Trained staff for handling
any vehicle problems.
Uptime
Assurance
VAS will locate the near-
est service provider and
guarantee payment so
you can get on the road
as soon as possible.
Price
Assurance
VAS audits service and
parts billing to ensure
guaranteed labor rates
and preferred parts
pricing for Volvo compo-
nents.
There are also five regional offices that can
give information and help. They are located
in five cities around the US:
Northeast Region - Philadelphia
Ph. (610) 695-6940
Fx. (610) 993-2881
Southeast Region - Atlanta
Ph. (770) 751-3120
Fx. (770) 751-3149
Midwest Region - Chicago
Ph. (630) 734-4600
Fx. (630) 734-3086
Southwest Region - Dallas
Ph. (972) 404-3100
Fx. (972) 404-3125
West Region - Salt Lake City
Ph. (801) 352-6301
Fx. (801) 352-6350