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Services Specific to Canadian
Purchased Vehicles
•
Fuel delivery: Reimbursement is
approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
• Lock-Out Service: Vehicle
registration is required.
• Trip Routing Service: Detailed
maps of North America are
provided when requested
either with the most direct route
or the most scenic route.
There is a limit of six requests
per year. Additional travel
information is also available.
Allow three weeks for delivery.
• Trip Interruption Benefits
and Assistance: Must be
over 250 kilometres from
where your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original detailed
receipts, and a copy of the repair
orders. Once authorization has
been received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
• Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local emergency
road service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Assistance. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment. By
scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please call
your dealership/retailer, let them
know this, and ask for instructions.
If the dealer/retailer requests
you to bring the vehicle for service,
you are urged to do so as early
in the work day as possible to allow
for the same day repair.
12-8 Customer Information