Filter
Top Products
Services Provided
• Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
• Lock-Out Service: Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if
you have OnStar
®
. For security
reasons, the driver must
present identification before this
service is given.
• Emergency Tow From a Public
Road or Highway: Tow to the
nearest Pontiac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
• Flat Tire Change: Service is
provided to change a flat tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inflated.
It is the owner’s responsibility
for the repair or replacement of
the tire if it is not covered by
the warranty.
• Battery Jump Start: Service is
provided to jump start a dead
battery.
• Trip Interruption Benefits
and Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Services Not Included in
Roadside Assistance
•
Impound towing caused by
violation of any laws.
• Legal fines.
• Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
• Towing or services for vehicles
driven on a non-public road or
highway.
Customer Information 12-7