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Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including adequate
battery power, for the OnStar
equipment to operate. There are
other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place.
Some examples are damage to
important parts of the vehicle in a
crash, hills, tall buildings, tunnels,
weather or wireless phone network
congestion.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Press
the OnStar button and request a
vehicle diagnostic. If the light
appears clear (no light is appearing),
your OnStar subscription has
expired and all services have been
deactivated. Press the OnStar
button to confirm that the OnStar
equipment is active.
4-38 Instruments and Controls