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266
Controls in detail
Useful features
̈ Press and hold button 1 (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
̈ Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:
ț Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside
Assistance button • remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on ignition
(together with the SOS button and the
Information button ¡).
See “System self-check” (
୴ page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button • is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed
appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing the button t on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or COMAND*
head unit.
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