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Maintenance
Your GPS receiver is designed and built to give you years of trouble-free
performance without the need for service. No routine maintenance is
required.
If your receiver does not appear to be operating properly, please
follow these trouble-shooting steps:
• Make sure you are using fresh batteries and they are installed
properly.
• Make sure you are outdoors and away from buildings and
obstructions. Also, make sure you have a clear view of the sky.
• Make sure you have not accidentally turned GPS off
(see page 73.)
Product Service
If you suspect that your receiver requires service,
please call 773-889-3087 BEFORE shipping it to
Cobra Electronics Corporation. This will ensure that
you receive service as quickly as possible.
If you are asked to send your receiver to the the Cobra Electronics
Corporation factory, please follow these steps:
1. Send the complete receiver.
2. For warranty repair, enclose some form of proof-of-purchase, such
as a photocopy or carbon copy of a sales receipt. If you send the
original receipt, it cannot be returned to you.
3. Enclose a typed or clearly written description of the problem you
are having with your receiver, plus the name and address where
you want the receiver returned.
4. Pack the receiver securely to prevent damage during transit. If
possible, use the original packing materials.
5. Ship prepaid and insured using a traceable carrier such as United
Parcel Service (UPS), Federal Express or first class mail with
delivery confirmation. Ship to:
Cobra Factory Service
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, IL 60707 USA
6.
Please allow 3 to 4 weeks before contacting us about the status
of your service. Call 773-889-3087 for assistance.
If your receiver is under warranty, it will either be repaired or
replaced upon receipt, depending on the model. If your receiver is
out of warranty, you will receive a letter informing you of the repair
or replacement charge.
Trademark
Acknowledgements
Cobra
®
, Cobra Snake Logo, HighGear
®
, microTALK
®
, Safety Alert
Traffic Warning System
®
, and Nothing comes close to a Cobra
®
are
registered trademarks of Cobra Electronics Corporation.
A.S.A.P.™, Accelerated Satellite Acquisition Protocol Technology™,
Cobra Electronics Corporation™, CobraMarine™ and RoadReady™
are trademarks of Cobra Electronics Corporation.
Rand McNally
®
and StreetFinder
®
are registered trademarks of Rand
McNally & Company.
SiRF
®
is a registered trademark of SiRF Technology Incorporated.
Windows
®
is a registered trademark of Microsoft Corporation.
APPENDIX
Maintenance, Product Service, Trademarks
6.7