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Using the CoPilot Help Files
CoPilot provides extensive built-in Help to guide you through the program as you use it.
Click on the Help button in a window to open a Help topic that describes how to use that
window. For example, if you’re entering a stop in the Trip Planner window, the Help button
will open the Help files at a topic that describes the Trip Planner window. From there, you
can navigate through other Help topics, use the Help Index, or do a search using the Search
window.
Another way to access the Help files is through the Help menu. Contents and Search will
display the main topics available and allow you to enter a search using the Search dialog
box. How to Use Help provides Microsoft instructions about using Help files.
You also have the option of activating “bubble help” which automatically provides brief
hints as you pass the cursor over certain areas. In the Tools menu, select Options and check
Show hints in the Interface tab of the Options dialog box.
Technical Support
After registering your software, you're entitled to technical support and discounts on future
updates. Check out ALK’s web site for technical support documentation and posted answers
to common questions. If the web site does not provide an answer to your question, technical
support for registered users is available during standard business hours (9:00 am-5:00pm
Monday-Friday). You should be at your computer and have your Product Key Code
available when you contact us (your Product Key Code can be found on the front cover of
the printed Quick Start that came with the product).
Please be sure to reach us using the contact information for your region shown below.
We are sorry, but our support staff in ALK’s regional offices cannot respond to requests for
assistance outside the areas they serve.
North America - Web: www.alk.com, E-mail: cpsupport@alk.com, Fax: 609-252-8166,
Phone: 888-872-8768
Europe - Web: www.alk.eu.com, E-mail: ukcustservice@alk.eu.com,
Regular Mail: Suite 595, 2 Old Brompton Road, London SW7 3DQ, UK
Australia - (Travroute Australia Pty. Ltd.) Web: www.travroute.com.au,
E-mail: support@travroute.com.au, Phone: 03-9855-1652