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Trouble-shooting
First things to check: Are all cables properly secured? Do all components have adequate
power? Does your GPS receiver have a clear view of the sky? (Buildings, mountains and
heavy foliage may block your satellite reception.)
Why can't I get a satellite fix the first time I use CoPilot?
The first time the GPS receiver is used it can take approximately 15 minutes to acquire a
signal. This should not be the case with subsequent uses.
Why does it take so long to find the satellites?
When the GPS unit is first initialized it can take several minutes for the receiver to locate
the satellites in orbit. Be sure that the GPS receiver has an unobstructed view of the sky.
What do I do if the computer will not recognize my voice commands?
For CoPilot to listen and respond, the Listening button must be toggled on in the lower
right corner of the Guidance screen. Background noise may affect CoPilot's ability to
recognize spoken commands. You can use an external microphone with noise-cancellation
technology to optimize your experience with CoPilot's listening device.
Listening On Listening Off
What do I do if I can’t hear CoPilot speaking?
To hear CoPilot speak to you, the Speaking button must be toggled on in the lower right
corner of the Guidance screen.
Speech On Speech Off
Most laptops come equipped with a sound card and built-in speakers. You can adjust the
volume output from your laptop by using the Volume Control panel that comes with your
system. Frequently, however, the small speakers on a laptop won't produce sufficient
volume to be heard in a moving automobile. To amplify the output, you can plug something
into the speaker jack, such as additional speakers. Another alternative is to purchase an