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If you have questions call 1 -888-739-7161 from 10am to
7pm EST Mon. through Fri. or Email Support@EchoFlight.com
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10.1 Log Files
There are several log files generated to help us track down any
unforeseen issues you may have with EchoMap.
\echomap\echomap.log contains information about the
operation of EchoMap, mostly the same information that appears
in the output window on the lower left of your screen. You can
graphically view this log using the logtool.exe utility. This is the
most important file for debugging satellite connection problems.
\echomap\userdata\gps directory contains recordings of GPS
information from past trips.
In the event EchoMap does not function within normal parameters
contact support at Echo Flight. If you have E
mail, we may ask you
to send these files to us for review.
10.2 Disk Space
It is recommended that you always have at least 10 megabytes of
free disk space when running EchoMap. If you are running low on
disk space you may delete the log files. It is suggested that you
do this only if you don’t have any issues that you may need
assistance with. If you run out of disk space you will be
prompted to reset or disable your GPS output file to recover
space.
10.3 Echo Flight Online
Subscribers can login to the Echo Flight website at
http://www.echoflight.com. If you don’t have a login and
password for your account, call Echo Flight support to arrange
one. The website can provide you with performance statis
tics that
can help you identify and troubleshoot data-link antenna
installation problems, as well as provide access to position reports
and various settings for your account.