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Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i
If the indicator lamp in the Information
button ¡ is flashing continuously and
there was no voice connection to the
Response Center established, then the Tele
Aid system could not initiate an Information
call (e.g. the relevant cellular phone
network is not available). The message
Call Failed appears in the multifunction
display. Call could not be
connected! appears in the COMAND
display. Confirm the message pressing n
(Y page 85).
X
Terminating calls: Press button t on
the multifunction steering wheel.
or
X
Press the respective button for ending a
telephone call on the telephone keypad.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center
representative. All other calls can be
terminated by pressing button t on the
multifunction steering wheel or the
respective button for ending a telephone call
on the telephone keypad.
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When a Tele Aid call has been initiated,
the audio system is muted. The optional
mobile phone (if installed) switches off. If
you must use this phone, we recommend
that you use it only with the vehicle at a
standstill in a safe location. Unplug the
telephone, switch it on and place the call.
The navigation system (if engaged) will
continue to run. The multifunction display
in the instrument cluster is available for
use, but spoken commands are not
available.
Destination Download to the COMAND
system
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The components and operating principles
of the COMAND system can be found on
(Y page 83).
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
The Response Center can transmit
destination data to the COMAND system
during the connection with the Roadside
Assistance or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X
Slide qmr or rotate ymz to select Yes
menu item and confirm by pressing n.
The system calculates the route and
subsequently starts the route guidance to the
defined address.
Controls in detail
Z