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58 Troubleshooting
3
Ensure that the node power distribution board is installed properly in the
sled.
4
Reinstall the sled into the enclosure. See "Installing a Sled" on page 31.
If the problem persists, see "Getting Help" on page 77.
Checking the Expander Firmware Version
NOTE: Download and install the latest expander firmware version from
support.dell.com. Follow the instructions included in the file download to install the
update on your system.
1
Run the command line interface.
2
Check the inband SAS address.
Enter the following command line to get the inband SAS address:
cmd>xflash -i get avail
where
i - selects the interface is the inband SAS address
get - queries data from the targeted expander chip
avail - lists expanders available to the selected interface
3
Check the expander chip firmware version.
Enter the following command line to view the expander chip firmware
version:
cmd>xflash -i SASADDR get ver 0,
where
i - selects the interface is the inband SAS address
SASADDR - is the inband SAS address of the specified expander chip
get - queries data from the targeted expander chip
ver [REGION] - display the version of firmware in a flash region. If
specified, [REGION] refers to any expander flash region (0 to 9). If
not specified, displays the version of the active firmware region.
For example, the command line should have the following format:
cmd>xflash -i
500650b0000472bf
get ver 0