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Contents 5
Removing the Hard-Drive Backplane
From an Expansion Hard-Drive Carrier. . . . . . . 50
Installing a Hard-Drive Backplane Into
an Expansion Hard-Drive Carrier . . . . . . . . . . 51
3 Troubleshooting . . . . . . . . . . . . . . . . . . . 53
Safety First—For You and Your System . . . . . . . . . 53
Installation Problems . . . . . . . . . . . . . . . . . . 53
Troubleshooting External Connections
. . . . . . . . . 54
Troubleshooting a Sled
. . . . . . . . . . . . . . . . . 54
Troubleshooting a Hard-Drive . . . . . . . . . . . . . . 54
Hard-Drive Not Recognized
. . . . . . . . . . . . 55
Hard-Drive Indicator Does Not Light . . . . . . . . 55
Troubleshooting the SAS Expander Board . . . . . . . 56
Troubleshooting the External SAS Connection
. . . . . 56
Troubleshooting the Hard-Drive Backplane
. . . . . . 57
Troubleshooting the Node Power Distribution
Board
. . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Checking the Expander Firmware Version
. . . . . . . 58
4 Using the Expander Flash Utility . . . . . . . 59
Hardware and Software Requirements . . . . . . . . . 59
SAS Expander Support
. . . . . . . . . . . . . . . . . . 59
Command Description . . . . . . . . . . . . . . . . . . 60
Command Line Parameters
. . . . . . . . . . . . . 60